We want to ensure your complete satisfaction with our product. If, for any reason, you are not entirely satisfied, we offer a straightforward refund policy.
To initiate a return, please ship the item back to us in its original packaging, including all components. It is important that the item is unused and in the same condition as when you received it.
Please note that you will be responsible for covering the shipping costs associated with returning the item. However, once we receive the returned product and verify its condition, we will gladly process your refund.
To be eligible for a refund, please ensure that the item is returned within 15 calendar days from the day you received it. After this period, we will be happy to provide you with an online credit instead of a refund.
For more detailed information on returning an item, please don't hesitate to contact our dedicated customer service team. You can reach us at email@example.com or by calling 416-624-1357.
Thank you for choosing our product. We value your satisfaction and will do our best to address any concerns you may have.